If you are not a current member to the service the voucher is for, you can redeem your voucher using a PS4 console, PS5 console, web browser or PlayStation App. What will happen if I redeem it before the new PlayStation Plus service launches? I have a PlayStation Plus 1-month, 3-month or 12-month membership voucher. Rest assured that your voucher code is still valid, and you will be able to redeem your code either when your existing membership expires and deactivates, or after the new PlayStation Plus service launches in your area, whichever happens first. As part of this work, we’ve temporarily disabled stacking memberships for existing customers until after the launch. Why do I get an error message when I try to add time to my membership either by purchasing more time on the PlayStation Store on console/web/app, or by applying a membership voucher?Īs we prepare to launch the new PlayStation Plus membership service, we are doing some work behind the scenes to make the transition as smooth as possible for all of our existing members.
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